Quoting a client shouldn’t feel like juggling sticky notes, PDFs, and three different payment systems. Yet for many B2B companies, that’s daily life. Deals stall, payments get lost in the shuffle, and sales teams spend more time patching processes than closing business.
That’s where HubSpot Commerce Hub steps in. Instead of piecing together tools, it gives sales teams one place to send polished quotes, track approvals, and collect payments.
Want to send a simple payment link? Done. Need a detailed subscription agreement? It’s built for that too. Commerce Hub cuts the noise so you can focus on moving deals forward, not fighting your software.
At its core, HubSpot is a CRM platform built to connect marketing, sales, and service under one roof. Many companies first encounter it through Sales Hub or Marketing Hub, but the platform has grown well beyond prospecting and lead nurturing.
Sales Hub helps you find prospects and move them through the pipeline. Commerce Hub takes over when it’s time to create the quote, set the terms, and collect payment.
It’s the “quote-to-cash” stage inside HubSpot meaning quoting, invoicing, and payments all managed in one place. That means less tool-juggling and a smoother path to closed revenue.
|
Quick Definition: HubSpot Commerce Hub is the all-in-one spot for creating quotes, sending invoices, and collecting payments inside HubSpot CRM. |
For years, HubSpot Sales Hub included a basic quoting tool. It worked, but it wasn’t built to handle complex B2B deals or scale with eCommerce growth. With the launch of HubSpot Commerce Hub, quoting is no longer an afterthought — it’s been rebuilt as a true CPQ (Configure–Price–Quote) system. This overhaul gives sales teams a flexible, scalable way to build complex quotes without relying on clunky PDFs or manual workarounds.
Important: Companies using Sales Hub before September 3, 2025, can continue working with the older quoting tool. Any HubSpot customer onboarded after that date must use Commerce Hub for quoting.
At the tail end of a deal, things can get messy. HubSpot Commerce Hub brings quotes, invoices, and payments into one spot, making life easier for both sales teams and their customers.
Quoting has been reworked into something more flexible. The drag-and-drop editor makes it simple to build polished documents, and approvals can be routed to the right people without clogging up the process. Built-in e-signatures keep everything moving.
The newer AI features help lighten the workload. Quotes can be drafted automatically, saving reps from repetitive data entry. And with the Breeze Closing Agent, a buyer asking “Can we adjust payment terms to net-60?” can get an instant response based on your approval workflows — so the deal keeps moving even if your rep is offline.
Commerce Hub takes the hassle out of collecting money. Instead of bouncing between separate systems, sales teams can send invoices or links directly through HubSpot.
Visibility is built into Commerce Hub. Quote activity tracking shows who viewed a document and when, while reporting tools cover invoices and payments. On the back-end, integrations with QuickBooks, Xero, and other accounting software keep finance teams in sync.
Commerce Hub itself doesn’t come with a monthly fee. Instead, its features unlock through other HubSpot subscriptions (like Sales Hub) and through per-transaction payment processing. In other words, you’re not paying for “Commerce Hub” as a separate line item — you’re paying when you use it.
|
Feature |
Free |
Professional |
Enterprise |
|
Quoting |
Basic quotes |
Advanced CPQ with drag-and-drop editor |
Advanced CPQ with full customization |
|
Approvals |
None |
Standard approvals |
Advanced workflow approvals |
|
E-Signatures |
Limited |
25 per month |
50 per month |
|
Product Limits |
Up to 100 |
Up to 15M |
Up to 15M |
|
Integrations |
Basic CRM integration |
Accounting tools (QuickBooks, Xero) |
Deeper enterprise integrations |
Payment processing options:
In practice, HubSpot Payments is often cheaper, especially for ACH, but Stripe is required if you’re outside the U.S. or need advanced subscription migrations.
Big enterprise or small sales teams, the headaches can look the same. Too many steps, too much time lost. If quoting or billing drags on longer than the sales call itself, Commerce Hub can help cut through the clutter.
Here are some telltale signs:
Commerce Hub is constantly evolving. If your business depends heavily on global tax automation or complex payment schedules, you may need workarounds until those features are released.
It can also be tricky if payments already run through a larger ERP or industry-specific system. In those cases, Commerce Hub may overlap instead of streamline.
Rolling out a quoting and payments system sounds like a headache, but Commerce Hub is built to slide into the workflow most teams already have. If you’re already working in HubSpot CRM, turning it on feels less like learning a new tool and more like unlocking a set of shortcuts you wish you had earlier.
Here’s what it usually looks like in action:
That’s the mechanical part. The adoption piece is more about people:
Of course, no rollout is perfect. Legacy payment tools may stick around longer than you’d like, and building new approval workflows can take some planning. But most teams say the first live quote is the tipping point — once it goes through without a hitch, the new process sticks.
Getting started doesn’t take forever. HubSpot says onboarding can be measured in days, not months, and that’s often true for teams already using other Hubs. In practice, some companies are live within a week, while others may take a few weeks to clean up data, map workflows, and test payments.
HubSpot rarely lets a product sit still, and Commerce Hub is no exception. The quoting overhaul, AI support, and payment tools are only the beginning. Expect regular updates as HubSpot sharpens its CPQ features, adds more integrations, and fine-tunes how payments connect with the rest of the CRM.
For businesses adopting now, that means two things: the tool you start with will keep improving, and staying current on HubSpot’s updates is part of the deal. Six months from now, Commerce Hub could look noticeably different with even smoother quoting and collecting functionality
Commerce Hub pulls together the messy end of the sales cycle – quotes, signatures, payments – and gives teams one place to handle it. For companies already on HubSpot CRM, it feels less like a new system and more like a natural extension of the tools they use every day.
If your sales team spends too much time patching together documents and chasing payments, Commerce Hub is worth a closer look.
Curious how HubSpot Commerce Hub could fit your business? Let’s talk it through.